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If you have shared a therapist from a friend or colleague before signing up for BetterHelp, there is no exact sequence to follow to ensure you get to work with them. However, the steps below will give you the best opportunity. Good luck!
How To Request A Specific Therapist On BetterHelp
Here’s the step-by-step guide on how to request a specific therapist on BetterHelp.
1. Visit the BetterHelp website
Go to the BetterHelp homepage using a web browser on your computer or mobile device.
2. Sign up or log in
If you haven’t already created an account, you must sign up by providing basic information and completing an assessment. If you already have an account, log in using your credentials. Sign up to BetterHelp now.
3. Complete the questionnaire
After signing up or logging in, you’ll be asked to complete a questionnaire about your mental health concerns, preferences, and other relevant information. Answer the questions honestly and thoroughly to help BetterHelp match you with a suitable therapist.
4. Browse therapist profiles
Once you’ve completed the questionnaire, BetterHelp will present you with a list of recommended therapists who match your preferences and needs. Browse their profiles and read their biographies, credentials, areas of expertise, and therapy approaches.
5. Identify the specific therapist
If you have a specific therapist in mind, check if they are listed among the recommended therapists. You can typically find this information in the therapist’s biography or profile.
6. Contact BetterHelp support
If your preferred therapist is not listed among the recommended options, you may need to contact BetterHelp’s support team for assistance. You can email them or use their live chat feature to inquire about requesting a specific therapist. The email is firstname.lastname@example.org.
7. Provide the therapist's details
When contacting BetterHelp’s support team, provide them with the name and any other relevant information about the therapist you wish to work with. Explain your reasons for wanting that specific therapist, if applicable.
8. Await response and follow instructions
After contacting BetterHelp support, they will guide you through requesting a specific therapist or provide alternative options if your preferred therapist is unavailable. They may ask for additional information or provide specific instructions to help you connect with your desired therapist.
Remember, the availability of specific therapists may vary depending on their caseload and other factors. It’s essential to keep an open mind and be flexible during the process. BetterHelp’s support team is there to assist you and help you find the most suitable therapist for your needs.
Once you sign up for BetterHelp, they will provide you with a list of therapists to work with. You will work with them only once you choose the one you want.
To change therapists on BetterHelp, you must go to settings and choose the request a new therapist option in the “My therapist” setting.
Ask your therapist for more support is a simple task. In your next therapy session, tell your therapist you need more support from them and then explain in more detail what you would like. If they can offer it to you, they will.