How To Pause Talkspace On The Mobile App

How To Pause Talkspace On The Mobile App

This post contains affiliate links. Commission earned goes back into creating more content for Never Alone and into our mental health help community.

While Talkspace does allow you to pause your account, they only let you pause it for a maximum of seven days. If you need to pause your account for more than a week, contact Talkspace at support@talkspace.com for assistance.

How To Pause Talkspace On The Mobile App

Follow the steps below to pause your Talkspace account on the mobile app.

1. Log into Talkspace app

Log in to your Talkspace account using your registered email address and password.

2. Click "Gear wheel"

Once you’re logged in, navigate to your account or profile settings, it will look like a gear wheel. Look for an icon or menu option that represents settings, usually located in the app interface’s bottom right or top right corner.

3. Click "Payment plan"

Within the settings menu, search for a section related to your subscription, billing information or payment plan.

4. Click "Pause therapy"

On the payment plan page, click on pause therapy. For clients with multiple subscriptions/rooms, you’ll need to locate the correct room details to update.  

5. Follow instructions to pause account 

Follow the instructions to pause your account. You can set yourself on hold for a maximum of 7 days.

Explore our favorite online therapy apps

BetterHelp

BetterHelp is an online counseling platform connecting individuals with licensed therapists for convenient mental health support.
Learn More

Calmerry

An online therapy platform offering access to professional therapists for personalized and confidential mental health services from the comfort of home.
Learn More

Online-Therapy.com

Evidence-based therapy support through interactive worksheets, live sessions, and messaging with professionals.
Learn More

FAQ

To cancel your Talkspace account while it’s paused, go through the same steps as if you were to cancel the account if not paused.

Yes, you can take a break or pause during your therapy sessions; however, your therapist will most likely still end once the allotted time paid for is up. Which usually is sixty minutes.

Yes, you can cancel Talkspace anytime. Once canceled, you can use up the rest of your pre-paid sessions or time. 

Like this article?

Share on Facebook
Share on Twitter
Share on Linkdin
Share on Pinterest

Leave a comment

Mental Growth Community

Subscribe To The Weekly Newsletter

Lets grow together