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How To Pause BetterHelp

If you wish to pause your BetterHelp subscription or counseling sessions, follow these steps:

1. Log in to account

Log in to your BetterHelp account on their website or mobile app.

2. Account settings

Navigate to your account settings or profile section.

3. Click "Manage"

Look for the option to manage your subscription or counseling plan.

4. Click "Pause"

Locate the “Pause” or “Suspend” feature and select it.

5. Follow prompts

Follow any additional prompts or instructions provided to confirm the pause request.

6. Choose duration

If necessary, provide a reason for pausing and choose the duration of the pause.

7. Review terms

Review the terms and conditions, including any potential fees or consequences of pausing.

8. Submit the request

Submit your request to pause your BetterHelp subscription or counseling sessions.

9. Wait for a confirmation email

Wait for confirmation from BetterHelp via email or notification that your pause request has been processed.

It’s important to note that BetterHelp’s specific policies and procedures for pausing may vary, so it’s recommended to consult their official website, contact their customer support, or review the terms of service for the most accurate and up-to-date instructions.

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FAQ

You can’t free your BetterHelp account; however, you can pause it.

Yes, you can reactivate your subscription when you are ready to return.

Yes, you can pause your therapy sessions anytime, including in-person and online therapy.

Yes, you can cancel BetterHelp at any time.

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