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It looks as if your time with Talkspace is coming to an end. Before you follow the steps below to delete your account, have you thought of pausing your account or even cancelling the account? (which you can reactivate at any time.)
How To Delete Talkspace Account
To delete your Talkspace account, you’ll need to follow these steps.
1. Log in to account
Log in to your Talkspace account using your username and password on the Talkspace website or mobile app.
2. Look for account settings
Once you’re logged in, navigate to your account settings. You can usually find the account settings by clicking on your profile picture or username, which is typically located in the top right corner of the screen.
3. Click "Account settings"
Look for an option or menu labeled “Account Settings,” “Profile Settings,” or something similar. Click on that option to access your account settings.
4. Look for delete/close/cancel
Search for a section or tab that specifically relates to account deletion or cancellation within the account settings. It might be called “Delete Account,” “Close Account,” or “Cancel Subscription.”
5. Follow instructions
Follow the instructions provided in the account deletion section. You may be asked to confirm your decision by re-entering your password or providing additional information.
6. Confirm account deletion
After confirming your account deletion, your Talkspace account will be scheduled for deletion. Typically, Talkspace will retain your account data for a specific period of time before permanently removing it. This period may vary, so check Talkspace’s terms of service or contact their support team for more information.
7. Address active subscriptions
If you have an active subscription or ongoing therapy with a Talkspace therapist, cancel your subscription or terminate your therapy sessions before deleting your account. This will help avoid any potential charges or disruptions to your therapy.
It’s important to note that the exact steps to delete your Talkspace account might vary slightly depending on updates to their platform. If you encounter any difficulties or can’t find the account deletion option, it’s best to contact Talkspace’s customer support for further assistance. You can contact Talkspace customer support at support@talkspace.com.
What to do next
Don’t give up on therapy because Talkspace did not work out for you. Try one of the following steps below to keep moving forward in your mental growth journey.
- Email a therapist around you for in-person therapy
- Find other online therapy platforms to sign up to
- Learn about other types of therapy that may connect with your needs better
Explore our favorite online therapy apps
BetterHelp
Calmerry
Online-Therapy.com
FAQ
To change your Talkspace therapists, once logged into the private room, you can select the menu icon, three lines on the left side of the screen, or slide to the right to find the menu to choose my account or Settings. Then on the My Account or Settings page, choose change Therapist.
Talkspace will not share your information with anyone.
