How To Delete Account

How To Delete Account

This post contains affiliate links. Commission earned goes back into creating more content for Never Alone and into our mental health help community. will automatically delete your account after two years of stopping working with them. At this time, they will entirely delete all your submitted information.

If you are a step ahead of yourself and still need to cancel your account, do so first. Also, did you know you can pause your account for as long as you need?

If you have decided to move on from your mental health work with and want that submitted information deleted faster, follow the steps below.

How To Delete Account

To delete your account on, follow the steps outlined. Keep in mind that there might be minor tweaks since this was written. Here’s a general guide on how it should look.

1. Log in to

Log in to your account using your username and password.

2. Click "Privacy settings"

Look for an option such as “Account Settings,” “Profile Settings,” or “Privacy Settings.” It is usually located in the user menu or dropdown menu at the top right corner of the page. Click on it.

3. Click "Delete account"

Search for an option related to deleting your account within the account or profile settings. It might be called “Delete Account,” “Close Account,” or something similar. Click on it.

4. Give feedback

You may be asked to provide a reason for deleting your account. Select an appropriate reason from the given options or provide your feedback.

5. Double check deletion

Once you have completed the deletion process, your account should be deactivated or permanently deleted from Double-check by trying to sign in.

If you’re unable to find the account deletion option or encounter any difficulties, it’s best to contact’s customer support directly at They will be able to guide you through the process and assist with any specific requirements they might have.

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