How To Change Therapist On Talkspace

How To Change Therapist On Talkspace

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How To Change Therapist On Talkspace

To change therapists on Talkspace, you can follow these steps.

1. Log into account

Log in to your Talkspace account on the Talkspace website or mobile app.

2. Go to "Account settings"

Once you’re logged in, navigate to your account settings. You can usually find it on the website by clicking on your profile picture or username in the top right corner of the screen. On the mobile app, you may need to tap on the menu icon (typically three horizontal lines) and look for an option like “Account Settings” or “Profile.”

3. Look for "My therapist"

Look for an option related to your current therapist in your account settings. It might be labeled “My Therapist” or “Therapy Preferences.”

4. Click option to view therapist details

Click or tap on the option to view your current therapist details. You should see information about your therapist, such as their name and contact details.

5. Click "Switch therapists"

Within the therapist details, there is usually an option to request a new therapist or switch therapists. Click or tap on that option.

6. Answer prompts

Talkspace may prompt you to provide a reason for switching therapists. You can choose to share your reasons or provide general feedback, although this step might be optional, depending on the platform.

7. Submit request

After submitting your request, Talkspace’s support team will review it and assist you in finding a new therapist based on your preferences and availability.

8. Wait for the notification

Once a new therapist is assigned, you will receive a notification or message informing you of the change. You can then start working with your new therapist. This could take anywhere from a few hours to two days to get your notification.

It’s worth noting that the exact steps and options may vary slightly depending on the version of the Talkspace platform you’re using. If you encounter any difficulties or have specific questions about the process, it’s recommended to contact Talkspace’s customer support for guidance and assistance. You can contact Talkspace customer support at support@talkspace.com.

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FAQ

To change therapists, you do not have to follow any legal routine. It is best to be honest with your current therapist and tell them you want to try someone new. Then search out a therapist near you or an online therapy platform.

Yes, after signing up, you can choose from a list of therapists that Talkspace offers.

The best way to leave your therapist is to email them saying you won’t be seeing them anymore or tell them at your final therapy session. They are professionals and won’t be offended.

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