How To Cancel

How To Cancel

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So it is time to move on from your therapy work from (you did pause the subscription and gave it a week’s thought already ya?), and you know what? Thats ok!

It’s not a failure to break up with your therapist; instead, it’s a common thing in any profession when hiring someone. Not every therapist will ‘click’ with you, just like you won’t become friends with every human you meet.

Follow our steps below to cancel your subscription, then we suggest you delete it to get rid of all your sibmitted info.

How To Cancel

If you’re seeking a refund due to issues with the platform, do this first. To cancel your subscription or membership, follow these steps:

1. Log in

Log in to your account on using your credentials.

2. Account settings

Navigate to your account settings or profile.

3. Subscription

Look for an option related to subscription or membership management.

4. Cancellation

Locate the cancellation or termination option.

5. Follow instructions to cancel

Follow the provided instructions to cancel your subscription.

If you can’t find a specific cancellation option on the website, consider contacting’s customer support or contacting them through their provided contact information for assistance canceling your subscription.

What to do now?

I hope you are not giving up on therapy altogether. It’s normal to break up with a therapist or cancel a membership with an online therapy platform like this.

Don’t let the mental health growth momentum stop because of this.

Explore our favorite online therapy apps


BetterHelp is an online counseling platform connecting individuals with licensed therapists for convenient mental health support.
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An online therapy platform offering access to professional therapists for personalized and confidential mental health services from the comfort of home.
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Evidence-based therapy support through interactive worksheets, live sessions, and messaging with professionals.
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